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14-Day No Refund Policy:** Any order canceled within 14 calendar days of the event is non-refundable. – 30-Day Store Credit Policy: Any order canceled between 15 and 30 calendar days prior to the event is eligible for store credit. – 31-Day Refund Minus $500 Non-Refundable Fee: For a full refund (minus a $500 non-refundable fee), cancellations must be made at least 31 calendar days before the event. – Events Scheduled 6 to 12 Months in Advance: Any event scheduled more than 6 months and up to 1 year in advance requires a $500 non-refundable deposit. The remaining balance is due in full 45 calendar days before the event. If full payment is not received by that time, the event will be considered forfeited, the deposit will be retained by the company, and the company will no longer be legally bound to reserve the dates for the Client’s event.